Satisfaction Guaranteed

OUR GUARANTEE

At OldWhippersnappers.com we stand behind all our soaps

Our guarantee is simple: You must be 100% satisfied with our soap products or your money back. (orders for 25 bars and up, or 10 bottles and up, orders for resale & wholesale pricing offers, and very high quantity orders are excluded from such).

How it works: If for some reason you have an issue with any soap we sell, all you do is email us at guarantee@oldwhippersnappers.com and provide us your name and when you (original owner only) purchased the item from us. Fully explain the issue. In return we will provide you an RMA# which you will use write on the outside of the shipping package of soap you will be returning.  Return shipping costs are your responsibility.  Note that we only accept unused unopened soaps in original plastic wrap.   Packages returned without RMA# are discarded and with no refunds applicable.

Upon receipt and inspection we will refund back to you the cost of any unused soap, minus any shipping fees incurred through shipping the original order to you (i.e. even though an order stated "Free Shipping" there is a shipping fee that is paid to the carrier and that would be deducted from any amount refunded). 

I do not think you will find a better guarantee for handmade artisanal soap!